Support infrastructure for teams that can't afford to drop a ticket
Senport started with a simple observation: most support tools are built for teams with reliable internet, a handful of channels, and no compliance requirements. A lot of the world's support teams have none of those luxuries.
We're a small team building a customer support platform that holds up under real operating conditions: high ticket volume, multiple messaging channels, intermittent connectivity, and — for a growing share of our customers — regulatory obligations around how complaints and evidence are handled. Senport is built by Sen Technologies Limited, and every feature in the product ships because a support team asked for it.
What we believe
One inbox, every channel
Email, WhatsApp, Telegram, USSD, voice, and web widgets all land in a single queue — nothing gets triaged twice.
Built for accountable teams
SLA policies, audit trails, and role-based access come standard, not bolted on — the things regulated and enterprise support teams actually get asked about.
Reachable without a smartphone
USSD and voice intake mean a customer without a data plan can still open a ticket. We built for the support team's whole customer base, not just the connected half.
Automation that respects judgment
Routing rules, round-robin and skill-based assignment, and SLA breach prediction handle the repetitive work so agents spend their time on what needs a human.
500+
Teams worldwide
2M+
Tickets resolved
99.9%
Uptime SLA
< 2min
Avg setup time
Want to see it in action?
Start a 14-day trial, or talk to us about your team's setup.